See what our colleagues came up with for this week. Two nice trouvailles, with some great insight into personal service and city break trends. We can’t always talk about disruption, right? We’ll leave that up to you online.
3 city break trends
Transavia shares 3 trends in people from 18 to 35 years going to visit a city for a couple of days. The nice thing is: it’s not just a list of cities, they identify trends that could work for a wide range of destinations.
Starwood hotels go for +1 (English)
In the first part of this video, Belgian Communication Expert Steven van Belleghem explains how the Starwood Hotel Group aims for a personal through social customer experience, called the “+1” philosophy.
Save yourself a visit and some mobile bandwidth
Simply leave us your details below on this page,
and we’ll mail our most recent updates right to you in your inbox.