Her favorite holiday destination? That would undoubtedly be her birthplace, Thailand. But there’s more to Sunisa Gijsen than just a healthy dose of fatherland fondness. Meet the Finance & Administration Executive who holds structure in the highest regard, and who is always ready to help others.
How long have you been working for Amadeus? And how did you start?
I’ve been working for Amadeus for 13 years now. Before, I was working at Thai Airways International in Schiphol, where I was responsible for passengers handling. At a certain point, I was presented a chance to start as a Finance & Administration Executive for Amadeus, right when I was ready for a new challenge in the travel sector. Safe to say, I took that chance with both hands!
As someone coming from Thailand, how was it to start working in The Netherlands?
It’s actually been a lot of fun and very interesting. The Dutch corporate culture is just so much different than that from Thailand. You work much more independently and take responsibility for your own actions – it’s very liberating.
And why did you move on to Amadeus?
I was quite familiar with the Amadeus booking system while I was still working for Thai Airways. During that time, I got to know it as a company that is international, made up of different cultures, and that brings exciting new developments to the travel industry. All those elements together added up to an environment I wanted to work in. Up until this day, I still feel as if I’m progressing and learning new things. I am also very happy to have such fantastic colleagues.
What does a typical day in the office look like for you?
When you’re in finance and administration, everything comes down to planning and routine. You start your day with planning what needs to be done, and you put everything at work to complete each and every task. Luckily, we manage to do that quite well. Of course, you also need to factor in some breathing space for unexpected tasks.
With most of your days planned out, do you often face challenges?
Always being of service to our customers and my colleagues is my everyday challenge. However, I never think of it as something difficult or complex. Just take a hands-on approach, and do everything in a correct, structured way – that’s how I want to help people.
It almost seems like helping the people around you makes up an important part of your life.
It’s true. I feel proud when I can help our customers and colleagues, and that, in doing so, I get to contribute to the success of Amadeus as a whole. This same principle applies to my personal life: I’m happy when the people around me are happy. So I try to do whatever I can to make that happen (smiles).
Talking about happiness, what’s your favourite travel destination?
Going back to my favourite travel destination is like coming home – literally. Thailand is a country with rich tradition and cultural heritage, with hospitable people, great food and beautiful surroundings. Actually, my favourite holiday picture comes from a place in Thailand I discovered ten years ago, called Phu Noi Pranburi. It’s one of those places where you can still truly enjoy nature. No public transport, quiet – just a beautiful bay that radiates tranquillity and peace. It’s truly breath taking.
Are there still any other countries on your to-do list?
I’d still like to see Thailand’s neighbouring countries – or actually the whole of Asia, now I think of it. I might want to start out with Laos. It’s a bit similar to Thailand, and it used to be one of France’s colonies. I’m curious about the cultural heritage there.
Final question, who do you want to see in the seat next?
Dominique De Prins from Customer Care Training Services, I always felt a great respect for people who have the ability to teach others. I’d love to hear about his experiences.
Finance & Administration Executive